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Terms & Conditions

Last update: July 07, 2019

Please read these Terms & Conditions as they contain important information regarding your legal rights and obligations related to your use of the Storval mobile application and the services provided through the mobile application.

  1. These Terms & Conditions (the “Terms”) form a legally binding agreement between you (“you”, “your”, the “User”, the “Host” or the “Renter”) and AMASoft Inc. (“AMASoft”, “we”, “us”, “our”, or the “Company”), which governs your use of the Storval website and/or mobile application (the “App”, or “Storval) and the services (the “services”) provided through the App.
  2. By clicking “I ACCEPT”, when you sign-up for an account, you register as a User of Storval and you are legally bound by these Terms and any other agreement referenced by these Terms, such as our Privacy Policy and the third party payment manager. You warrant that you have full legal capacity to enter into this agreement. If you do not have the capacity you can not accept the Terms and you must not use or access the App.
  3. AMASoft reserves the right to modify these Terms from time to time without notice. We will include the date of the last update at the beginning of these Terms. You will be deemed to have read and accepted these Terms, including any changes, each time you use the App.
  1. Agreement: agreement between a Host and a Renter to store items for a determined duration.
  2. Budget: the total amount the Renter is willing to pay (excluding HST) to store their items for the set duration.
  3. Commission: service fee calculated as 10% of the Budget.
  4. Convenience Fee: fee in the amount of $2 to e-transfer the Rent to the Host.
  5. Host: the person accepting items from Renters to be stored at their place or a place under their management.
  6. Notice: Four (4) weeks written notice period given by a Host or Renter who intends to cancel a storage Agreement with the other party before the intended storage end date.
  7. Payment Manager: the payment method using Stripe Inc. through the App.
  8. Prohibited Items: items that may not be stored through an Agreement under any circumstances: Toxic, polluted or contaminated items; firearms, munitions, weapons or explosives; radioactive materials; highly flammable or hazardous items; living plants or animals; food or perishable items (unless frozen food that can be be stored in a deep freezer); items that are damp, moldy, rotten or infested with or damaged by parasites; items that emit any fumes or strong odor; cash and securities; illegal items; waste; or any item that would invalidate any insurance policy which would otherwise cover the the storage place.
  9. Rent: the amount of money e-transferred to the Host calculated as the Budget less Commission and Convenience Fee.
  10. Renter: the person posting the storage request and paying the total amount of money to store items belonging to them or under their possession.
  11. Storage Request: a posting on the App describing the items to be stored.
  12. Stored Items: the physical items to be stored.

Storval makes available a platform or marketplace for Renters to list the items they want to store and connect with Hosts who are interested in hosting their items.

  1. The process starts by the Renter posting a storage request to store items.
  2. Interested Hosts can search storage requests and express interest in the ones they are interested in hosting.
  3. A notification is then sent to the Renter who upon payment will see the contact information (phone number and email address) of all interested Hosts.
  4. The Renter will then select one of the Hosts, delivers the items to that Host and confirm through the App that items have been delivered.
  5. The Host will also have to confirm that items have been delivered to get paid.
  1. AMASoft Inc. operates the Storval App from Ontario, Canada.
  2. The laws of Ontario, Canada apply to these Terms and Conditions and the parties submit exclusively to the courts of that province.
  3. The Company is not a rental agency nor a property brokerage. We act as an intermediary for users to transact and we are not a party to any Agreement between the Renter and the Host.
  4. We provide the App for the Purpose described above only. We do not provide professional or legal advice, nor do we provide personal assessment or evaluation for any storage, rental or insurance agreements.
  5. The terms of any separate agreement between Renter and Host are in addition to these Terms and where there are inconsistencies between these agreements, the terms of the separate Agreement shall prevail.
  6. We reserve the right to close your account or to remove or disable access to any posting for any reason without notice, including postings that we, in our sole discretion, consider to be objectionable for any reason, in violation of these Terms.
  1. Registration with the App requires the User to either log in via Facebook or sign-up by providing first and last name, location, email address, phone number and a password.
  2. When you create a user account, we require you to verify your email address. You are responsible for maintaining the confidentiality of your login credentials you use to sign up for Storval, and you are solely responsible for all activities that occur under those credentials. If you think someone has gained access to your account, please contact us immediately.
  3. We reserve the right to verify your identity through background check and other identity verification services that will require you to provide your legal name, date of birth, home and/or work address, IP address, phone number, and possibly your social insurance number.
  4. You may cancel your Account at any time by contacting us. Please note that once your account is cancelled, we are not obliged to delete or return any content you have posted.
  5. The Renter and the Host agree to never use any payment method other than the payment method provided through Storval.
  6. The Renter and the Host agree to write down and sign on the terms and rules they discussed outlining the specifics of their agreement.
  1. To create a Storage Request, the Renter must describe the items to be stored, along with any conditions of storage they wish to apply. Such description may include text, pictures and details like size, location, budget and required storage start and end dates. All descriptions and information must be accurate, complete, up-to-date and truthful to the best of your knowledge and belief.
  2. You acknowledge and agree that you are responsible for any and all Storage Requests you post. Accordingly, you represent and warrant that you own or have the rights and/or permission to store the items indicated on your Storage Requests which will not breach any agreements you have entered into with any third parties.
  3. In the event that the items become unavailable for any reason, you agree to remove the Storage Request as soon as possible.
  4. Storage Requests that do not get any interest from Hosts will be purged from the system one day after the requested start date.
  5. By selecting an interested Host to store your items, you enter into an Agreement with that particular Host and you warrant and represent that:
    • you will only store the items listed on your Storage Request,
    • you are not seeking storage of Prohibited Items,
    • you will not store any items that will interfere with the Host’s reasonable enjoyment of the rest of the premises.
    • you will obtain your own content insurance if desired.
  6. The Renter undertakes to pay the set Budget using the online Payment Manager in order to get the contact information of all interested Hosts displayed on the App and be able to contact them to discuss the details.
  7. If requested by the Host, the Renter has to provide suitable identification to the Host.
  8. At or before the end of the storage period or after either party terminates the storage Agreement with a written Notice, the Renter must remove his stored items completely from the Host premises.
  1. The Host represents and warrants that the use of the place where items will be stored:
    • Will not breach any agreements they have entered into with any third parties.
    • Will be in compliance with all applicable laws, tax requirements, and rules and regulations that may apply to any place used for storing items, including but not limited to, zoning laws and laws governing rentals of residential and other properties.
    • Will not conflict with the rights of third parties.
  2. The Host is responsible to verify that the delivered items match the items described on the Storage Request and that no prohibited items are included.
  3. The Host can provide any type of access to stored items in coordination with the Renter.
  4. The Host can ask the Renter to provide proof of content insurance or offer to include the stored items under their existing home insurance only after reviewing and confirming with their insurance provider.
  5. The Host is responsible for all damages to the stored items that would be caused by any negligent act or omission of the Host and agrees to pay reasonable compensation in the unlikely event of damage of the stored items. Reasonable compensation will normally mean paying for reasonable repairs or replacement where the stored item or part thereof is damaged beyond repair.
  6. The Host is responsible for the restitution of goods stored and inventoried in the state they were in at the time of storage. The Host has the obligation to inform without delay the Renter for any loss, damage or theft he would have found on the stored items. The Host in this case is responsible for the restitution of the stored items in the condition they were at the day of delivery.
  7. The Host agrees to never insist, ask, or insinuate to a Renter that he or she pay any or all of the Fees directly to Host with a check, cash, or any payment method other than by payment through the Payment Manager.
  1. Upon acceptance of a Host by a Renter, Storval will receive the total amount from the Renter plus all applicable taxes. All financial transactions between the parties will be processed by a third-party electronic payment system (the “Payment Manager”) embedded in the App. By using the Payment Manager, you also confirm that you have read and agree to the terms and conditions applying to that service: https://stripe.com/ca/legal
  2. Total Amount will be collected by the Payment Manager. The Rent will then be forwarded within ten (10) days to the Host after the Host confirms the delivery of items through the App.
  1. As a Renter, you can not edit your Storage Request after posting it if a Host has already expressed interest in your post but you can still delete it and post a new one.
  2. As a Renter, if you fail to agree with any of the interested Hosts and would like to cancel your Storage Request and get a refund, there are no fees to refund the charge, but the Payment Manager fees from the original charge are not returned.
  3. As a Host, you can cancel your interest in hosting items as long as the Renter didn’t select you as Host.
  4. After delivering the items and before the storage end date, either User (Host or Renter) may cancel the Agreement by providing four (4) weeks Notice in writing (by text or email) to the other party. No refund is applicable in this case.
  5. As a Host, if you have reasonable suspicion that a Renter is storing Prohibited Goods or is in breach of these Terms and Conditions, you have the right to immediately terminate the Agreement and to ask the Renter to remove the items from the premises. The Host shall provide reasonable Notice and opportunity for the Renter to cure such breach or otherwise remove such items. The Host may also take steps to inform law enforcement authorities and take actions to remove the items from their property.
  1. As a Renter, your items will be deemed to be ‘abandoned’ if at any time:
    • You fail to remove your items within four (4) weeks from the storage end date, or
    • You fail to extend your storage agreement with the Host within four (4) weeks from the storage end date, or
    • You fail to remove your items at the end of a notice period of four (4) weeks initiated either by you or the Host.
  2. In the event that your items are deemed to be ‘abandoned’ you acknowledge and agree that:
    • The Host may dispose or dump your items at the curb or at a waste facility, or
    • Sell any or all of your abandoned items.
  3. You agree to indemnify the Company, its directors, mentors, agents and employees as well as the Host from all damages, claims, action or liability that may eventuate from dealing with your abandoned items.
  4. Despite the above, the Host and the Renter can come up with their own terms and how to handle the abandonment of the Renters’ storage items.
  1. The Host is responsible to hold comprehensive home and contents insurance on the property in which the items are stored. The Company recommends that the Host informs and confirms with their insurance provider the extension/restriction of their insurance policy under the terms of the Agreement with the Renter.
  2. The Renter is advised to get their own content insurance to cover their stored items or discuss with the Host if stored items can be insured under their existing home and contents insurance policy.
  3. The Company is not responsible for any damages to the items stored or to the property in which the items are stored.
  1. The Company provides the App and its Services on an ‘as is’ and ‘as available’ basis. All terms, conditions, representations and warranties that are not expressly stated in these terms and Conditions, whether oral or in writing or whether imposed by statute or operation of law or otherwise, including, without limitation, the implied warranty of satisfactory quality and fitness for a particular purpose are hereby fully excluded.
  2. The Company makes no warranties, guarantees or representations in relation to the App or Services:
    • as to the completeness or accuracy of any information contained or sent or received from the App or any App to which it is linked;
    • of any particular result or outcome of using the App or Services, or that either will meet your requirements; or
    • that the App or Services, and content on the App or the server that makes it available are error- or virus-free or free of other harmful components or that your use of the App will be uninterrupted, timely, secure, or error-free.
  3. All Agreements between Users are carried out entirely at their own risk. The Company and its officers, directors, investors, agents and employees excludes to the fullest extent permitted by applicable laws all liabilities for any claims, demands, damages, losses, costs and expenses, arising out of or in any way connected with any other arrangements that User(s) may have made in connection with the User’s use of the App. You rely on information provided by other Users at your own risk. The Company does not, control, inspect, endorse, approve or check the availability, condition or nature of posted items or the accuracy, truth or completeness of the information provided by Users of the App and it is your responsibility to do this and to take any other necessary measures and precautions before arranging or carrying out an Agreement.
  4. You agree to indemnify the Company from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising directly or indirectly from your breach of any of your obligations under these Terms and Conditions.
  1. Storval and all of its’ contents belonging to or associated with the Company, including any trademark or trade name, logos and software, and all of its’ contents on the App (including, but without limitation, text, graphics, videos, music, sound, links, and software) is and remains at all times the property of the Company and/or is used under license from its suppliers and is protected under international treaties and worldwide copyright laws and you agree that you will not infringe any such rights in any way.
  2. Except as expressly permitted by these Terms and Conditions, you may not copy, reproduce, redistribute, download, republish, transmit, display, adapt, alter, create derivative works from or otherwise extract or re-utilize any content in any way or on any medium (including other Apps) without our prior written consent. Nor do we grant any express or implied right to you under any of our trademarks, copyrights or other proprietary rights.
  3. The Company’s logo and any other image on the App which bears the Company’s name are trademarks of the Company and may not be used without our prior written consent.
  4. All information and content uploaded or otherwise sent, by any means, by you to the App or the Company or to other Users must not infringe any third party’s intellectual property or any other legal rights. You agree and warrant that you own or have permission from the owners to use any information or content you upload or send in the manner and for the purposes that you upload or send it.
  5. When you upload or send information or other content to or via the App, you grant the Company a worldwide, royalty-free, sub-licensable, non-exclusive license to reproduce, edit, transmit and publish the information or content for the purposes of these Terms and Conditions.
  6. All feedback, comments and suggestions for improvements that you may send us will be the sole and exclusive property of the Company and you hereby irrevocably assign to the Company all of your right, title, and interest, including without limitation all worldwide patent, copyright, trade secret, and other proprietary or intellectual property rights therein, and waive any rights you may have. 
  1. All Users must treat all information available and otherwise provided through the Storval App as strictly confidential, and may only use this information for the purpose of organizing the storage of items through Storval.
  2. Confidential Information expressly includes contact details of each User, address for storage of items, and information about any items in storage and does not include any information already in the public domain, or independently known to the User.
  1. You agree that you are solely responsible for determining your applicable Tax reporting requirements. We do not offer any Tax-related advice to any User.
  1. Storval has a Privacy Policy which forms part of these Terms and Conditions. You must read and agree to the Privacy Policy prior to using the App.